Terms of Service

Terms of Service

Effective Date: July 1, 2025

1. Introduction

Welcome to Elite You ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at www.eliteyou.app and any related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Service Description

Elite You is a fitness tracking and coaching platform that provides:

  • AI-generated personalized training plans
  • Activity tracking and integration with Strava
  • Coach application and verification system
  • Messaging and communication tools
  • Plan sharing and collaboration features
  • Gaming and leaderboard functionality
  • Educational content on running, nutrition, and race preparation

3. Eligibility and Registration

3.1 Age Requirements

You must be at least 13 years old to use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3.2 Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.3 Account Limitations

  • You may only create one account per person
  • You may not share your account with others
  • You may not transfer your account to another person

4. Subscription and Payment Terms

4.1 Free and Premium Services

The Service offers both free and premium subscription tiers. Premium features require a paid subscription.

4.2 Subscription Fees

  • Subscription fees are billed in advance
  • Fees are non-refundable except as required by law
  • We may change subscription fees with 30 days' notice
  • All fees are exclusive of applicable taxes

4.3 Payment Processing

  • Payments are processed through third-party payment processors
  • You authorize us to charge your payment method for subscription fees
  • Failed payments may result in suspension of premium features

4.4 Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • No refunds are provided for partial billing periods

5. User Content and Conduct

5.1 User Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive license to use, display, and distribute your content in connection with the Service.

5.2 Content Standards

You agree not to submit content that:

  • Is illegal, harmful, threatening, or abusive
  • Infringes on intellectual property rights
  • Contains personal information of others without consent
  • Is spam, commercial solicitation, or advertising
  • Impersonates another person or entity

5.3 Prohibited Activities

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Reverse engineer or attempt to extract source code
  • Use automated systems to access the Service

6. Coach Services

6.1 Coach Applications

  • Coaches must have a paid subscription
  • Coach applications are reviewed by our team
  • We reserve the right to approve or reject applications
  • Coaches must provide accurate qualifications and experience

6.2 Coach Responsibilities

  • Coaches are independent contractors, not employees
  • Coaches are responsible for their own services and advice
  • Coaches must comply with all applicable laws and regulations
  • Coaches earn revenue sharing and referral fees as determined by our policies

6.3 Coach Verification

  • We verify coach qualifications to the best of our ability
  • We do not guarantee the accuracy of coach information
  • Users should independently verify coach credentials
  • We are not liable for coach services or advice

7. Third-Party Integrations

7.1 Strava Integration

  • The Service integrates with Strava for activity tracking
  • You must comply with Strava's terms of service
  • We access only the data you authorize through Strava
  • Strava integration is subject to Strava's API limitations

7.2 Third-Party Services

  • The Service may contain links to third-party websites
  • We do not endorse or control third-party content
  • Your use of third-party services is at your own risk
  • Third-party services are subject to their own terms

8. AI-Generated Content

8.1 Training Plans

  • Training plans are generated using AI technology
  • Plans are for informational purposes only
  • We do not guarantee the effectiveness of training plans
  • Users should consult healthcare professionals before starting new training programs

8.2 AI Limitations

  • AI-generated content may contain errors or inaccuracies
  • Content should not be considered professional medical advice
  • Users should use their judgment when following AI recommendations
  • We are not liable for decisions made based on AI-generated content

9. Health and Fitness Disclaimers

9.1 Medical Disclaimer

IMPORTANT: The Service is not a substitute for professional medical advice, diagnosis, or treatment.

  • Always consult with qualified healthcare professionals before starting any fitness program
  • The Service does not provide medical advice or treatment
  • Stop exercising and seek medical attention if you experience pain, dizziness, or other concerning symptoms
  • We are not responsible for any injuries or health issues that may result from using the Service

9.2 Fitness Disclaimer

  • Exercise carries inherent risks of injury
  • You voluntarily assume all risks associated with physical activity
  • We do not guarantee specific fitness results
  • Individual results may vary based on various factors

9.3 Emergency Situations

  • In case of medical emergency, call emergency services immediately
  • Do not rely on the Service for emergency medical information
  • The Service is not designed for emergency situations

10. Privacy and Data Protection

10.1 Data Collection

We collect and process data as described in our Privacy Policy. By using the Service, you consent to our data practices.

10.2 Data Retention

  • We retain your data for 5 years from your last activity
  • You may request deletion of your data at any time
  • Some data may be retained for legal or regulatory purposes

10.3 Data Sharing

  • We do not sell your personal data to third parties
  • We may share data with service providers who assist in operating the Service
  • Data sharing is limited to what is necessary for Service operation

11. Intellectual Property

11.1 Our Rights

  • The Service and its content are owned by Elite You
  • All trademarks, logos, and service marks are our property
  • You may not use our intellectual property without permission

11.2 Your Rights

  • You retain ownership of your user content
  • You grant us a license to use your content as described in these Terms
  • You represent that you have the right to grant this license

12. Disclaimers and Limitations

12.1 Service Availability

  • The Service is provided "as is" without warranties
  • We do not guarantee uninterrupted or error-free service
  • We may modify or discontinue features at any time

12.2 Limitation of Liability

To the maximum extent permitted by law, Elite You shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid for the Service in the past 12 months

12.3 Indemnification

You agree to indemnify and hold Elite You harmless from any claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your content or conduct
  • Your interactions with other users

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature.

13.2 Termination by Us

We may terminate or suspend your account if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • You fail to pay subscription fees
  • We discontinue the Service

13.3 Effect of Termination

  • Your access to the Service will cease immediately
  • We may retain certain data as required by law
  • Surviving provisions of these Terms remain in effect

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of South Africa, without regard to conflict of law principles.

14.2 Dispute Resolution

  • Disputes will be resolved through good faith negotiation
  • If negotiation fails, disputes may be resolved through mediation
  • Legal proceedings may be brought in courts of South Africa

15. Changes to Terms

15.1 Modifications

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on the Service
  • Sending email notifications to registered users
  • Displaying prominent notices on the Service

15.2 Acceptance of Changes

  • Continued use of the Service after changes constitutes acceptance
  • If you disagree with changes, you must stop using the Service
  • Your only remedy is to terminate your account

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Elite You regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.

16.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

16.4 Assignment

You may not assign your rights under these Terms. We may assign our rights without restriction.

16.5 Contact Information

For questions about these Terms, please contact us at:

17. Definitions

  • Service: The Elite You website and all related features
  • User Content: Any content you submit to the Service
  • Coach: A verified user who provides coaching services
  • Premium Features: Paid subscription features
  • AI-Generated Content: Content created using artificial intelligence

By using the Elite You Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.